Submit a request

If selecting "Other" and/or more than one is applicable, add it in "Description" below

If applicable, select "More Than One Game" Or "Not A Specifc Game" accordingly

Elaborate below

Purchased through the Apple App Store? Please contact Apple Support directly.

Will appear as "Lumosity.com*uxy123" on your statement

Billing ID will look similar to "B-1234567891011"

This number will look like "GPA.1234-5678-91011"

Select the desired language

Examples: Macbook Air 13-inch -M3, 2024, ThinkPad and IdeaPad (Lenovo), Zenbook and ROG (ASUS)

Examples: Apple iPhone 15 Pro Max, OnePlus 12R, Samsung Galaxy S24

Examples: Chrome 125, Firefox 117, Safari 17.4

Stats -> ⚙️ -> Scroll to Bottom. Example: Lumosity: App version 10.18.4, Build #2500114

Add file or drop files here